Rohacell Core CF Sandwich Panel | 200g 2x2 Twill | 48" x 48"

Thank you for choosing our carbon fiber plates. Please be aware of our policy regarding returns and exchanges:

No Refunds/Exchanges Unless Defective

Due to the nature of our products, we do not accept returns or exchanges unless the item is defective.

Defective Items: If you receive a product that you believe is defective, please follow these steps:

• Report Defects Promptly: Contact our customer service team within 5 business days of receiving your order. Provide your order number, a detailed description of the defect, and any relevant photos or documentation.

• Assessment: A customer service representative will review the reported defect.

• Resolution: If the defect is confirmed, we will work with you to provide a replacement or other appropriate resolution.

Please ensure that any issues are reported within the 5-day window to facilitate a prompt resolution. If you have any questions about this policy, feel free to reach out to our support team.

Thank you for your understanding.

Thank you for shopping with us! Here’s what you need to know about shipping for our carbon fiber plates:

Shipping Information

• Processing Time:

  • Orders are processed within 1-2 business days from the date of purchase. Orders placed on weekends or holidays will be processed the next business day.

• Inventory Issues:

  • In the rare event of inventory issues, such as unexpected shortages, shipping may be delayed as we process and manufacture your order. We will notify you promptly if any such issues arise and provide an updated shipping timeline.

• Shipping Methods:

  • We offer standard/ground shipping as our primary method to customers in the contiguous USA (excluding Alaska, Hawaii, and PR). Delivery times may vary based on your location and the shipping carrier. Estimated delivery times will be provided at checkout.
  • For all non-contiguous US shipping (Alaska, Hawaii, and PR) and/or International shipping please reach out to our team to see about pricing.

• Shipping Rates:

  • Shipping costs are calculated based on the dimensions and weight of your order and the destination. Rates will be displayed during the checkout process.
  • For the best shipping pricing reach out to our team to see if we can bundle your items into fewer packages to cut down on waste and save you money!

• Order Tracking:

  • Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment online.

• Delivery Issues:

  • Please ensure that the shipping address provided is accurate. We are not responsible for delays or issues arising from incorrect or incomplete addresses.
  • In the rare event that you encounter issues with delivery, such as damaged or missing items, please contact us within 5 business days of receiving your order. We will work with you to address the situation.

• International Shipping:

  • At this time, we only ship within the contiguous United States. If you are located outside these areas, please contact us before placing your order to inquire about specialty order processing.

• Shipping Delays:

  • While we strive to meet estimated delivery times, please be aware that delays may occur due to unforeseen circumstances, including weather conditions, carrier issues, or high order volumes.

If you have any questions or need assistance with your order, please do not hesitate to contact our customer service team. We’re here to help!

Thank you for your purchase and for supporting our business.